another booth. The big fellow started coming toward Norris again. “Here it
comes,” Norris thought, “a local tough guy out to make a name for himself.”
When the man arrived at the new booth, he said, “You’re Chuck Norris.”
Norris nodded.
“You could have whipped me back there, why didn’t you?” he asked.
“What would it have proved?” Norris asked.
The man thought it over for a moment and then offered his hand. “No
hard feelings?” he asked.
“None,” Norris replied, and shook his hand.
In his book, The Secret Power Within, Norris wrote, “Not only did I avoid
a confrontation, I made a friend. I won by losing.”—The Daily Dose
The chemistry of anger compels us to fight. The emotionally intelligent
individual lets this chemistry subside until a more rational path of action
can be chosen. If we feel competitive toward our adversaries or agitators, all
the more reason to keep our cool and avoid the six seconds of sabotage. As
football coach Lou Holtz put it, “You’ll never get ahead of anyone as long
as you try to get even with him.”
SELLING WITH EQ
- Pay attention to your body’s signals telling you that anger is gaining
the upper hand.
•Own your reactions. Don’t blame others for anger getting the best
of you. - Release the demands you are making on others that cause you to feel
persistent anger.
70 SELLING WITH EMOTIONAL INTELLIGENCE