Social Media Mining: An Introduction

(Axel Boer) #1

P1: Trim: 6.125in×9.25in Top: 0.5in Gutter: 0.75in
CUUS2079-09 CUUS2079-Zafarani 978 1 107 01885 3 January 13, 2014 17:28


9


Recommendation in Social Media


Individuals in social media make a variety of decisions on a daily basis.
These decisions are about buying a product, purchasing a service, adding a
friend, and renting a movie, among others. The individual often faces many
options to choose from. These diverse options, the pursuit of optimality, and
the limited knowledge that each individual has create a desire for external
help. At times, we resort to search engines for recommendations; however,
the results in search engines are rarely tailored to our particular tastes and
are query-dependent, independent of the individuals who search for them.
To ease this process, applications and algorithms are developed to help
individuals decide easily, rapidly, and more accurately. These algorithms are
tailored to individuals’ tastes such that customized recommendations are
available for them. These algorithms are calledrecommendation algorithms
orrecommender systems.

RECOMMENDER
SYSTEM

Recommender systems are commonly used for product recommenda-
tion. Their goal is to recommend products that would be interesting to
individuals. Formally, a recommendation algorithm takes a set of usersU
and a set of itemsIand learns a functionfsuch that
f:U×I→R (9.1)
In other words, the algorithm learns a function that assigns a real value to
each user-item pair (u,i), where this value indicates how interested useru
is in itemi. This value denotes theratinggiven by useruto itemi. The rec-
ommendation algorithm is not limited to item recommendation and can be
generalized to recommending people and material, such as, ads or content.

Recommendation vs. Search
When individuals seek recommendations, they often use web search
engines. However, search engines are rarely tailored to individuals’ needs
and often retrieve the same results as long as the search query stays the

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