Managing Information Technology

198 Part II • Applying Information Technology many businesses use the Web to order networking equipment from Cisco Systems, and ...

Chapter 5 • Enterprise Systems 199 common processes. On the other hand, choosing a single vendor could also reduce flexibility f ...

200 Part II • Applying Information Technology Financials Financial Supply Chain Management Financial Accounting Management Accou ...

Chapter 5 • Enterprise Systems 201 ERP is a relatively comprehensive package, with strength in the operations area as has histor ...

202 Part II • Applying Information Technology FIGURE 5.8 Key Elements of Data Warehousing separate “data warehouse” so that user ...

Chapter 5 • Enterprise Systems 203 produce customized reports from the data warehouse, per- haps on a regular basis, as well as ...

204 Part II • Applying Information Technology Dan Phillips, Walmart’s Vice President of Information Systems. Phillips goes on to ...

Chapter 5 • Enterprise Systems 205 Most of the top 15 CRM enterprise vendors offer a traditional out-of-the-box CRM application, ...

206 Part II • Applying Information Technology this list with its Microsoft Dynamics CRM product, which is available as a traditi ...

Chapter 5 • Enterprise Systems 207 Videoconferencing Videoconferencing permits face-to-face, or, more properly, image-to-image m ...

208 Part II • Applying Information Technology models feature “People+Content” as well as “People on Content.” People+Content is ...

Chapter 5 • Enterprise Systems 209 run under proprietary operating systems (e.g., not UNIX). Examples are Digital Equipment’s AL ...

210 Part II • Applying Information Technology support real-time collaboration is presence awareness, or the ability to detect ot ...

Chapter 5 • Enterprise Systems 211 FIGURE 5.9 Lotus Notes® Welcome Page (IBM Lotus Notes Screen Captures ©2010 IBM Corporation. ...

212 Part II • Applying Information Technology will have created databases for the variety of activities in which he or she is en ...

Chapter 5 • Enterprise Systems 213 Intranets and Portals The notion of an intranet was introduced in Chapter 3: Anintranetis a n ...

214 Part II • Applying Information Technology Web server. With minimal effort the full functionality of a localized World Wide W ...

Chapter 5 • Enterprise Systems 215 now Web browsers. Today some intranets employ the groupware client as the Web browser. At the ...

216 Part II • Applying Information Technology TABLE 5.1 Abbreviations Used in Factory Automation Acronym Full Name CIM computer- ...

Chapter 5 • Enterprise Systems 217 shop floor control. The master production schedule component sets the overall production goal ...