Managing Information Technology

(Frankie) #1
Chapter 4 • The Data Resource 99


  • Data models can be developed using proven compo-
    nents evolved from cumulative experiences. These data
    models are kept up-to-date by the provider as new
    kinds of data are recognized in an industry (e.g., RFID).

  • Projects take less time and cost less because the
    essential components and structures are already
    defined and only need to be quickly customized to
    the particular situation.

  • Because prepackaged data models are developed
    from best practices, your data model is easier to
    evolve as additional data requirements are identified
    for the given situation. You avoid missing important
    components because prepackaged data models are
    designed using thousands of business questions and
    performance indicators.

  • Adaptation of a data model from your DBMS vendor
    usually means that your data model will easily work
    with other applications from this same vendor or
    their software partners.

  • A prepackaged data model provides a starting point
    for asking requirements questions that will help to
    surface unspoken requirements.

  • Prepackaged data models use structures that promote
    holistic and flexible, rather than narrow and rigid,
    views of data in an organization, thus promoting
    managing data as an organizational resource.

  • If multiple companies in the same industry use the
    same universal data model as the basis for their orga-
    nizational databases, it may be easier to share data for


interorganizational systems (e.g., reservation systems
between rental car and airline firms).
Data modeling methods are neither simple nor
inexpensive to conduct. They require considerable time, orga-
nizational commitment, and the assignment of very knowl-
edgeable managers and data specialists. In order to deal with
these concerns, certain guidelines have been developed:


  • ObjectiveThe modeling effort must be justified by
    some clear overriding need, such as coordination of
    operational data processing, flexibility to access
    data, or effectiveness of data systems. The less clear
    the goal, the higher the chance for failure.

  • ScopeThe coverage for a data model must be care-
    fully considered. Generally, the broader the scope,
    the more difficult the project is to manage. Scope
    choices include corporate-wide, division, areas with
    particular high-impact needs, and a particularly
    important or willing business function (e.g., sales).

  • OutcomeChoices here include a subject area database
    definition (e.g., all data about customers), identification
    of common data capture systems to be shared by sever-
    al departments (replacing current separate databases),
    managerial and strategic databases (see Figure 4.3,
    which will be referred to several times in this chapter)
    and access services to support the information needs of
    these levels of management, and a more nebulous
    architecture for future databases. The more uncertain
    the outcome, the lower the chances for success.


Operational

Transfer and
Integration Systems

Strategic Databases

Managerial

Transaction Data

Capture
Systems

Analysis and Presentation

FIGURE 4.3 The Data Pyramid
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