Managing Information Technology

(Frankie) #1

130 Part I • Information Technology


VoIP2.biz Offerings


  • The VoIP2.biz V2B System 1 IP PBXSM, which provides the customer a VoIP solution for their enterprise

  • The VoIP2.biz V2B Network ServicesSM, which provides the customer connectivity to the telephone network for origination
    and termination of calls, and Internet access

  • The VoIP2.biz Hosted Voice Services, which provides the customer a Centrex-like telephone system capability, including
    network services


VoIP2.biz V2B System 1 IP PBXSM
The V2B System 1 IP PBX is an Internet Protocol (IP)–based telephone system capable of originating, routing, delivering and manag-
ing voice communication for a customer enterprise. The IP PBX is implemented on an HP or IBM server running Linux and is installed
by VoIP2.biz personnel on the customer’s premises. VoIP2.biz integrates the system into the client’s data network.
The V2B System 1 IP PBX includes most of the commonly available communications features, including:

Automated Attendant Conference Calling “Meet Me” Capability
Call Forward Do Not Disturb Music on Hold
Call Park External Line Access Remote Users
Caller Log Flexible Numbering Plan Voicemail
Calling Name Display Hunt Groups Voicemail to E-Mail
Calling Number Display Interactive Voice Response

Through VoIP2.biz’s implementation process, the company defines the customer’s specific call handling requirements and
implements them in the V2B System 1 IP PBX. In most cases, these requirements include setting up specialized call handling, and
applications such as voice mail, auto attendants, interactive voice response (IVR) and an automated call distributor (ACD). These
applications are included in the V2B System 1 IP PBX.
VoIP2.biz sells and installs, as an option, a graphical user interface (GUI) that runs on top of the Asterisk application and dramat-
ically simplifies the administrative interface.
As part of the system implementation, VoIP2.biz personnel interface the V2B System 1 IP PBX to the client’s existing PBX or KTS
so that the current analog phones can still be used; sells and installs new digital telephone sets; or does a combination of both.
VoIP2.biz personnel often propose a migration plan to its customers. This plan calls for installing the V2B System 1 IP PBX first;
then moving the voice network over to it, substituting IP trunking for POTS circuits; then moving the voice mail and call processing to
the V2B System 1 IP PBX; and finally moving over all of the handsets and decommissioning the current system and voice network. This
migration strategy reduces the perceived risk to the client and gets the network savings started as soon as possible.

VoIP2.biz V2B Network ServicesSM
While the V2B System 1 IP PBX can be installed and operate with an existing POTS telephone network, the operational savings of VoIP,
beyond the cost savings of the IP PBX itself, is best realized through consolidating the customer’s voice and data network spending onto
one network. Replacing voice telephone lines or trucks from the ILEC with data circuits from VoIP2.biz can generate a significant monthly
savings for the customer. These new data circuits, combined with call origination and termination services, allow the V2B System 1 IP PBX
to place and complete calls over the IP network. In summary, through VoIP2.biz’s V2B Network Services, the company is providing:


  • High-speed call trunking and Internet access

  • Call origination and termination, including long distance and E911

  • Local and toll-free number portability


The V2B Network Services Schedule includes:


  • Internet Access—In order to assure quality of service, VoIP2.biz provides high-speed data circuits that also include
    Internet access. These circuits can augment or replace the customer’s existing Internet access.

  • Dial Tone—VoIP2.biz delivers dial tone to the desktop via the V2B System 1 IP PBX or remote user via VoIP2.biz
    provided facility.


EXHIBIT 1 Detailed Description of VoIP2.biz’s Services

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