422 Part III • Acquiring Information Systems
FIGURE 11.9 Request for Change Form Example. (Reprinted from Brewer, Jeffrey L.
and Kevin C. Dittman. Methods of IT Project Management. Copyright © 2010. Reprinted
by permission of Pearson Education, Inc., Upper Saddle River, NJ)The usage of templates for project-related communi-
cations also contribute to productivity. For example, some
organizations have also adopted a red-yellow-green (or
red-amber-green, RAG) traffic light approach to signal
what is “on track,” potential problem areas, and project
problems to business oversight groups:
- Green indicates a project is on track
- Yellow flags potential problems
- Red means a project is behind
This type of high-level approach helps ensure that
business managers focus on corrective actions to avoid a
bottleneck, or consider major revisions to the project plan,
to better manage project risks.
Successful execution and control also include a
process for documenting and approving (or denying)
requests for project changes. Figure 11.9 is an example of
a form that can be used as part of the change control
process.