WEB WORKSHEET
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RELATED LEADERSHIP TOOLS
2.1 Systems Thinking 2.3 Directional Statements 5.6 Aligning Systems
2.2 7S Model 4.3 Reengineering 5.7 Stakeholder Groups
FOR FURTHER ASSISTANCE
Drucker, Peter. Managing in Turbulent Times.Harper & Row, 1980.
Galbraith, Jay. Designing Complex Organizations.Addison-Wesley, 1973.
Hanna, David P. Designing Organizations for High Performance.Addison-Wesley, 1988.
Mohrman, Susan. A., and Thomas G. Cummings. Self-Designing Organizations: Learning How to Create High
Performance.Addison-Wesley, 1989.
104 SECTION 4 TOOLS FORDESIGNINGPRODUCTIVEPROCESSES ANDORGANIZATIONS
The External
EnvironmentWho You ServeStructureSystems and
Processes Our PeopleThe Inside CultureOur Direction