HOW TO USE THIS LEADERSHIP TOOL
“Most people don’t care how much you know until they know how much you care.”
—John MaxwellInclusion, control, and affection can be understood very simply. Consider a group of people
going sailing on a Sunday afternoon. The inclusion issue is the decision to invite someone, and
that person’s decision to go or not go on the boat. The issue of control concerns who is navi-
gating, operating the sails, watching for hazards, working the rudder, and so on. Affection con-
cerns any close relationships that develop between people on the boat.
WEB WORKSHEET
Use or adapt this framework to improve the levels of inclusion, control, and affection within
your workgroup or team. Ask each member to make a few notes in each row, and discuss these
in the workgroup or team. Members can then plan improvements together, acknowledging
and affirming what they are presently doing well, critiquing what they do least well and need
to do better, and developing strategies for improving the overall functioning of the workgroup
or team.
SECTION 10 TOOLS FORLEADINGTEAMS ANDGROUPS 309
InclusionControlAffectionSpecific action steps we will take to maintain and improve the dynamics in our workgroup or team:Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it from
http://www.books.mcgraw-hill.com/training/download.The document can then be opened, edited, and printed using Microsoft Word or other word processing
software.What our group does best to ensure that
each member has a sense of ...(Be as specific as possible.)What we do least well (and need to do
better) to ensure that each member has
a sense of ...
(Be as specific as possible.)