Copyright McGraw-Hill 2000. Original purchasers of this book are permitted to photocopy or customize this worksheet by downloading it from
http://www.books.mcgraw-hill.com/training/download.The document can then be opened, edited, and printed using Microsoft Word or other word processing
software.
RELATED LEADERSHIP TOOLS
1.7 Results-Based Leaders 4.1 Organizational Design 4.5 Culture
3.1 Strategy 4.3 Reengineering 4.7 Job Satisfaction
FOR FURTHER ASSISTANCE
Friedman, Brian, James A. Hatch, and David M. Walker. Delivering on the Promise: How to Attract, Manage, and Retain
Human Capital.Free Press, 1998.
Millar, Riel. Measuring What People Know: Human Capital Accounting for the Knowledge Economy.The Organisation for
Economic Cooperation and Development, 1996.
Nonaka, Ikujiro, and Hirotaka Takeuchi. The Knowledge-Creating Company: How Japanese Companies Create the
Dynamics of Innovation.Oxford University Press, 1995.
Slemko, Janet K. Mind Wealth: Turning Knowledge into Assets.BookPartners, Inc., 1999.
Ulrich, David, Jack Zenger, and Norman Smallwood. Results-Based Leadership.Harvard Business School Press, 1999.
420 SECTION 13 TOOLS FORLEADINGPERFORMANCE
❑ Particularly in traditional organizations,
change will not be easy and needs to
carefully planned.
❑ Integrate appropriate accountabilities into
the change.
[☛5.1 Change Equation, 5.2 Major Change,
5.8 Human Transitions]
❑ In light of the fact that more is said than
done about human capital recognition,
ensure that follow-through and assessment
are carried out.
[☛13.3 Accountability]- Implementation
of Changes - Follow-Through