Client goals and financial situation assessment key
Use the following chart to help you analyze the “Client Goals and Financial Situation
Assessment.” This analysis will help you determine where to start financial empowerment work
with your client. If your client seems to have several high-priority areas, you can list them and
ask the client to prioritize them with you.
Question Response- Do you have financial goals and know how
much money you need to reach them? If no or I don’t know, see Module 6. - Are you in danger of losing your housing or
car because you cannot make payments?
If yes, call 211 or local emergency assistance
center. For homeowners, call (888) 995
HOPE.- Are you in danger of having any of your
utilities shut off because of nonpayment?
If yes, call 211 or local emergency assistance
center.- Do you have a regular and reliable source of
income?
If no, call 211, workforce opportunity center, or
local emergency assistance center and see
Module 8.- Do you have money set aside to cover
emergencies or unexpected expenses? If no or I don’t know, see Modules 7 and 13. - Are you able to cover all of your bills and
monthly living expenses each month? If no or I don’t know, see Module 10. - Do you owe a person or business money? If 12. yes or I don’t know, see Modules 10, 11, and
- Do you have student loans or other debts you
can’t pay? If yes or I don’t know, see Modules 9 and 11. - Have you been unable to get a job, cell phone
plan, insurance, apartment, credit card, or car
due to a bad credit record?
If yes or I don’t know, see Module 12.- Do you have an account at a bank or credit
union? If no or I don’t know, see Module 9.