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The doctor massaged my knee with his fingers and
nodded to my father that everything would be okay. I’d
have to have x-rays and the usual precautionary exam,
but he saw nothing seriously wrong for now.
But I was still aware that something very big had
just happened to me. After a boyhood that was charac-
terized by avoiding pain and discomfort of any kind, all
of a sudden I saw that I could hurt myself if I needed to,
and that I could do it calmly without batting an eye.
Perhaps I wasn’t the coward I’d always thought I was.
Perhaps there was as much courage in me as in anyone
else, and it was all a matter of being willing to call on it.
It was a defining incident in my life, and it was not
dissimilar to the way Steve Hardison, as a coach, has
required that I call on things inside me that I didn’t
know I had.
One time I was having a hard time enrolling people
into seminars and doing my prospecting calls on the
phone. Steve grabbed the phone and started calling
people and signing them up. Then he accidentally di-
aled a wrong number and reached some mechanic at a
car repair garage. Most people would have apologized
at that point and hung up and dialed again. But rather
than waste the call, Steve introduced himself and then
stayed on the phone—until the mechanic had signed up
for a seminar.
Hardison is a gifted and courageous public speaker,
a resourceful and relentless salesperson, a talented ath-
lete and a committed family man and church member.
The kind of guy who used to make me sick!
I could write an entire book about Steve Hardison’s
remarkable work in coaching and consulting, and some-
day I just might. Examples of ways that he coached me
to higher levels of performance are plentiful. But I think