136 Unit 2 BUILDING THENURSE–CLIENTRELATIONSHIP
Nursing philosophies often describe the person or in-
dividual as a biopsychosocial being, who possesses
unique characteristics and responds to others and
the world in various and diverse ways. This view of
the individual as unique requires nurses to assess
each person and his or her responses to plan and
provide nursing care that is personally meaningful.
This uniqueness of response may partially explain
why some people become ill while others do not.
Understanding why two people raised in a stressful
environment (e.g., one with neglect or abuse) turn
out differently is difficult: one person becomes rea-
sonably successful and maintains a satisfying mar-
riage and family, while the other feels isolated, de-
pressed, and lonely; is divorced; and abuses alcohol.
Although we do not know exactly what makes the dif-
ference, studies have begun to show that certain per-
sonal, interpersonal, and cultural factors influence a
person’s response.
Cultureis all the socially learned behaviors, val-
ues, beliefs, customs, and ways of thinking of a pop-
ulation that guide its members’ views of themselves
and the world. This view affects all aspects of the per-
son’s being including health, illness, and treatment.
Cultural diversity refers to the vast array of differ-
ences that exist among populations.
This chapter examines some of the personal,
interpersonal, and cultural factors that create the
unique individual response to both illness and treat-
ment. In determining how a person copes with illness,
we cannot single out one or two of these factors. Rather
we must consider each person as a combination of all
these overlapping and interacting factors.
INDIVIDUAL FACTORS
Age, Growth, and Development
A person’s age seems to affect how he or she copes
with illness. For instance, the age of onset of schizo-
phrenia is a strong predictor of the prognosis of the
disease (Buchanan & Carpenter, 2000). People with
a younger age of onset have poorer outcomes, such as
more negative signs (apathy, social isolation, lack
of volition) and less effective coping skills, than do
people with a later age of onset. A possible reason for
this difference is that younger clients have not had
experiences of successful independent living or the
opportunity to work and be self-sufficient and have a
less well-developed sense of personal identity than
older clients.
A client’s age also can influence how he or she
expresses illness. A young child with attention deficit
hyperactivity disorder (ADHD) may lack the under-
standing and ability to describe his or her feelings,
which may make management of the disorder more
challenging. Nurses must be aware of the child’s level
of language and work to understand the experience as
he or she describes it.
Erik Erikson described psychosocial development
across the life span in terms of developmental tasks
to accomplish in each stage (Table 7-1). Each stage of
development depends on the successful completion of
the previous stage. In each stage, the person must
complete a critical life task that is essential to well-
being and mental health. Failure to complete the crit-
ical task results in a negative outcome for that stage of
development and impedes completion of future tasks.
For example, the infancy stage (birth to 18 months) is
the stage of “trust versus mistrust,” when babies
must learn to develop basic trust that their parents
or guardians will take care of them, feed them, change
their diapers, love them, and keep them safe. If the
infant does not develop trust in this stage, he or she
may be unable to love and trust others later in life,
because the ability to trust others is essential to es-
tablishing good relationships. Specific developmental
tasks for adults are summarized in Table 7-2.
According to Erikson’s theory, people may get
“stuck” at any stage of development. For example, a
person who never completed the developmental task
ERIKSON’SSTAGES OFPSYCHOSOCIALDEVELOPMENT
Stage Tasks
Trust vs. mistrust
(infant)
Autonomy vs. shame
and doubt
(toddler)
Initiative vs. guilt
(preschool)
Industry vs. inferiority
(school age)
Identity vs. role
diffusion
(adolescence)
Intimacy vs. isolation
(young adult)
Generativity vs.
stagnation
(middle adult)
Ego integrity vs.
despair (maturity)
Table 7-1
Viewing the world as safe
and reliable
Viewing relationships as
nurturing, stable, and
dependable
Achieving a sense of
control and free will
Beginning to develop a
conscience
Learning to manage
conflict and anxiety
Building confidence in own
abilities
Taking pleasure in accom-
plishments
Formulating a sense of self
and belonging
Forming adult, loving rela-
tionships and meaningful
attachment to others
Being creative and
productive
Establishing the next
generation
Accepting responsibility for
one’s self and life