10 ANGER, HOSTILITY, ANDAGGRESSION 207
➤ FILL-IN-THE-BLANK QUESTIONS
Indicate which phase of the aggression cycle would be appropriate for
implementing each of the following interventions.
Talking about the incident
Reintegrating the client into the milieu
Encouraging a description of feelings or events
Directing the client to go to a quiet place for time out
Using physical restraint techniques
Chapter Study Guide
➤ MULTIPLE-CHOICE QUESTIONS
Select the best answer for each of the following
questions.
- Which of the following is an example of assertive
communication?
A. “I wish you would stop making me angry.”
B. “I feel angry when you walk away when I’m
talking.”
C. “You never listen to me when I’m talking.”
D. “You make me angry when you interrupt me.” - Which of the following statements about anger
is true?
A. Expressing anger openly and directly usually
leads to arguments.
B. Anger results from being frustrated, hurt, or
afraid.
C. Suppressing anger is a sign of maturity.
D. Angry feelings are a negative response to a
situation. - Which of the following types of drugs requires
cautious use with potentially aggressive clients?
A. Antipsychotic medications
B. Benzodiazepines
C. Mood stabilizers
D. Lithium
4. A client is pacing in the hallway with clenched
fists and a flushed face. He is yelling and
swearing. Which phase of the aggression cycle
is he in?
A. Anger
B. Triggering
C. Escalation
D. Crisis
5. The nurse observes a client muttering to him-
self and pounding his fist in his other hand
while pacing in the hallway. Which of the
following principles should guide the nurse’s
action?
A. Only one nurse should approach an upset
client to avoid threatening the client.
B. Clients who can verbalize angry feelings
are less likely to become physically
aggressive.
C. Talking to a client with delusions will not be
helpful, because the client has no ability to
reason.
D. Verbally aggressive clients often calm down
on their own if staff don’t bother them.
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