The Marketing Book 5th Edition

(singke) #1

140 The Marketing Book


McKenna, F. P. (1984) Measures of Field
Dependence: Cognitive Style or Cognitive
Ability?, Journal of Personality and Social Psy-
chology, 11 , 51–55.
Messick, S. (1984) The Nature of Cognitive
Styles, Educational Psychologist, 19 , 59–74.
Mittelstaedt, R. A., Grossbart, S. L., Curtis, W. W.
and DeVere, S. P. (1976) Optimal Stimulation
Level and the Adoption Decision Process,
Journal of Consumer Research, 3 , 84–94.
Nicosia, J. M. (1966) Consumer Decision Processes,
Prentice-Hall, Englewood Cliffs, NJ.
Olshavsky, R. W. and Granbois, D. H. (1979) Con-
sumer Decision Making: Fact or Fiction?, Jour-
nal of Consumer Research, 6 , 93–100.
Otker, T. (1990) The Highly-involved Con-
sumer: A Marketing Myth?, Marketing and
Research Today, February, pp. 30–36.
Robertson, T. S. (1967) The Process of Innova-
tion and the Diffusion of Innovation, Journal
of Marketing, 31 , 14–19.
Szmigin, I. and Foxall, G. R. (1998) Styles of
Cashless Consumption, International Review
of Retail, Distribution and Consumer Research, 9 ,
349–365.
Tyebjee, T. (1979) Refinement of the Involve-
ment Concept: An Advertising Planning
Point of View, in Maloney, J. and Silverman,
B. (eds), Attitude Research Plays for High
Stakes, American Marketing Association,
pp. 94–111.
Venkatesan, M. (1973) Cognitive Consistency
and Novelty-seeking, in Ward, S. and Robert-
son, T. S. (eds), Consumer Behavior: Theoretical
Sources, Prentice-Hall, Englewood Cliffs, NJ,
pp. 354–384.
Wilkie, W. L. and Dickson, P. R. (1991) Shopping
for Appliances: Consumers’ Strategies and
Patterns of Information Search, in Kassarjian,
H. H. and Robertson, T. S. (eds), Perspectives in
Consumer Behavior, 3rd edn, Prentice-Hall,
Englewood Cliffs, NJ, pp. 1–26.
Zaichkowsky, J. L. (1987) The Personal Involve-
ment Inventory: Reduction, Revision and Appli-
cation to Advertising. Discussion Paper No.
87–08–08, Simon Fraser University, Faculty
of Business Administration.


Further reading


Ehrenberg, A. S. C. (1988) Repeat Buying, 2nd
edn, Griffin, Edinburgh. A landmark mono-
graph which is fundamental to understand-
ing patterns of buyer behaviour over time on
the basis of painstaking empirical observa-
tion and analysis. A very necessary antidote
to the near-ubiquitous and uncritical pre-
sentation of cognitive information processing
as the sole approach to understanding con-
sumer choice.
Foxall, G. R. (1997) Marketing Psychology: The
Paradigm in the Wings, Macmillan, London.
Marketing Psychologyportrays the behaviour
of consumers as influenced by its environ-
mental consequences and extends this analy-
sis to marketing management by proposing a
novel understanding of the marketing firm.
The book undertakes a behaviour analysis of
consumer choice, based on a critical exten-
sion of radical behaviourism to the inter-
pretation of human economic behaviour. This
suggests that consumer behaviour is
explained by locating it among the environ-
mental contingencies that shape and main-
tain it. The analysis of the marketing firm
construes marketing management as resting
on a behaviouristic understanding of con-
sumer choice and of the role of the firm in the
attempted prediction and control of con-
sumer behaviour.
Foxall, G. R. (2002) Consumer Behaviour Analysis:
Critical Perspectives in Business and Manage-
ment, Routledge, London. These three volu-
mes take further the analysis begun in
Marketing Psychology, bringing together a
large collection of articles that trace the
development of consumer behaviour analy-
sis as an alternative paradigm for consumer
research and marketing management.
Foxall, G. R., Goldsmith, R. E. and Brown, S.
(1998)Consumer Psychology for Marketing, 2nd
edn, International Thomson Business Press,
London. A new edition of this textbook of
consumer behaviour which integrates recent
Free download pdf