Market
Economics
Core
business
processes
Resources
Tangible
assets Technological
Strategic
assets
Brand
assets
Human
resources
Organization
and culture
Core Capabilities
Investment
Product
development
Supply chain
management
Customer
relationships
Differential
Advantage
Shareholder
Value
Managing the marketing mix 299
Table 11.2 Relative importance of brands and other assets
Tangibles(%) Brands(%) Other intangibles(%)
Utilities 70 0 30
Industrial 70 5 25
Pharmaceutical 40 10 50
Retail 70 15 15
Info tech 30 20 50
Automotive 50 30 20
Financial services 20 30 50
Food and drink 40 55 5
Luxury goods 25 70 5
Source: Interbrand.
Figure 11.3 Brands within the resource-based theory of the firm