Market
EconomicsCore
business
processesResourcesTangible
assets TechnologicalStrategic
assetsBrand
assetsHuman
resourcesOrganization
and cultureCore CapabilitiesInvestmentProduct
developmentSupply chain
managementCustomer
relationshipsDifferential
AdvantageShareholder
ValueManaging the marketing mix 299
Table 11.2 Relative importance of brands and other assets
Tangibles(%) Brands(%) Other intangibles(%)Utilities 70 0 30
Industrial 70 5 25
Pharmaceutical 40 10 50
Retail 70 15 15
Info tech 30 20 50
Automotive 50 30 20
Financial services 20 30 50
Food and drink 40 55 5
Luxury goods 25 70 5Source: Interbrand.Figure 11.3 Brands within the resource-based theory of the firm