The Marketing Book 5th Edition

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Retailing 805


Ibrahim, M. F. and McGoldrick, P. J. (2002)
Shopping Choices with Public Transport Options:
An Agenda for the 21st Century, Ashgate,
Aldershot.
IGD (1999) Category Management in Action,
Institute of Grocery Distribution, Watford.
Johnson, G. (1987) Business Strategy and Retailing,
John Wiley, Chichester.
Kaplan, R. S. and Norton, D. P. (1996) Using the
balanced scorecard as a strategic management
system,Harvard Business Review, 74 (1), 75–85.
Key Note (2000a) Franchising, Key Note,
London.
Key Note (2000b) Discount Retailing, Key Note,
London.
Koskinen, S. (1999) UK private label: European
brand leader?, European Retail Digest, 21 , 5–8.
KPMG (2000) Customer Loyalty & Private Label
Products,KPMG, London.
Liu, H. and McGoldrick, P. J. (1996) International
retail sourcing: trend, nature and process,
Journal of International Marketing, 4 (4), 9–33.
Management Horizons (1999) Profit from Cate-
gory Management, Management Horizons,
London.
Management Horizons (2000) American Dream:
High Performance US Retailing, Management
Horizons Europe, London.
McGoldrick, P. J. (1994) Retail Management Cases,
London.
McGoldrick, P. J. (1998) Spatial and temporal
shifts in the development of international
retail images, Journal of Business Research, 42 ,
June, 189–196.
McGoldrick, P. J. (2000) The driving forces and
impacts of e-tailing, in Personal Perspectives on
2010 , DTI Foresight, London, pp. 34–38.
McGoldrick, P. J. (2002) Retail Marketing,
McGraw-Hill, London.
McGoldrick, P. J. and Andre, E. (1997) Consumer
misbehaviour: promiscuity or loyalty in gro-
cery shopping, Journal of Retail and Consumer
Services, 4 (2), 73–81.
McGoldrick, P. J. and Davies, G. (1995) Inter-
national Retailing: Trends and Strategies, Pit-
man, London.


McGoldrick, P. J. and Greenland, S. J. (1994) The
Retailing of Financial Services, McGraw-Hill,
London.
McGoldrick, P. J. and Thompson, M. G. (1992)
Regional Shopping Centres, Avebury,
Aldershot.
McGoldrick, P. J., Betts, E. and Keeling, K. (2000)
High–low pricing: audit evidence and con-
sumer preferences, Pricing Strategy and Prac-
tice, 9 (5), 316–324.
Michael, S. C. (1999) Do franchised chains
advertise enough?, Journal of Retailing, 75 (4),
461–478.
Mintel (1999) Customer Loyalty in Retailing,
Mintel, London.
Mitchell, J. (1978) Marketing and the Consumer
Movement, McGraw-Hill, London.
Morgan Stanley Dean Witter (2001) Tesco: We
Have Lift Off? MSDW, London.
National Statistics (2001) Social Trends, The
Stationery Office, London.
Nielsen (2001) The Retail Pocket Book, NTC
Publications, Henley-on-Thames.
NRF (2000) Channel Surfing: Measuring Multi-
Channel Shopping, National Retail Federation,
New York.
Porter, M. E. (2001) Strategy and the Internet,
Harvard Business Review, 79 (3), 63–78.
PricewaterhouseCoopers (2001) Food for
thought,Retail and Consumer Worlds, 38 (2),
special insert.
Rogers, D. (1996) Power retailers in Europe,
European Retail Digest, 10 , 13–16.
Supphellan, M. (2000) Understanding core
brand equity: guidelines for in-depth elicit-
iation of brand associations, International
Journal of Market Research, 42 (3), 319–338.
Tordjman, A. (1993) Evolution of Retailing Formats
in the EC, Groupe HEC, Jouy-en-Josas.
Uncles, M. (1995) Securing competitive advan-
tage through progressive staffing policies,
International Journal of Retail & Distribution
Management, 23 (7), 4–6.
Walters, D. and Hanrahan, J. (2000) Retail
Strategy: Planning and Control, Macmillan,
Basingstoke.
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