“We all need to share information, learning, and knowledge to be successful,
and this book is a must-read for us. People whose organizations have an
established knowledge inventory or database but need to create a more effi-
cient and/or more realistic process for accessing learning will find this book
very helpful as well. This is also a great book for people who are at the fore-
front of learning—including consultants, CLOs, and HR heads.”
—Quinn Mills, professor of business administration,
Harvard Business School
“Knowledge, people, and relationships are the critical assets of our time.
Leaders who leverage this human side of business will stand above the rest.
Leading Organizational Learning will help foster the learning necessary to lead
change. This book is just the tool for you.”
—Bob Rosen, CEO, Healthy Companies International, and best-selling
author of Global Literacies, Leading People, andThe Healthy Company“I found this to be a fascinating and illuminating compilation of points of
view and techniques for these mysterious concepts of organizational learn-
ing and knowledge management.”
—Edgar H. Schein, Sloan Fellows Professor of Management Emeritus,
MIT Sloan School of Management
“Leading Organizational Learningreflects the reality that effective organiza-
tional learning does not just happen—that leaders have to work at making
learning an integral value and practice of their culture. This practical hand-
book offers frameworks and guidelines for making organizational learning a
competitive advantage. Leaders positioning their enterprises for the future
definitely will find this book helpful.”
—R. Roosevelt Thomas Jr., CEO, Roosevelt Thomas Consulting
& Training“Your ability to learn and apply new ideas and information determines the
success or failure of your organization. This book equips you with the critical
insights and strategies you need to master the twenty-first century!”
—Brian Tracy, author, TurboStrategy01 972185 FM.qxd 1/13/04 2:10 PM Page ii