seen a number of organizations innovate in how they use both
technology and face-to-face disciplines to increase the quality and
impact of knowledge work. We believe that by clarifying exactly
where and how traditional systems in the codification-access model
will work and by expanding the range of options they consider,
more organizations will begin to find breakthroughs in this critical
set of problems.
Niko Canneris a founder and managing partner of Katzenbach
Partners LLC, a management consulting firm that applies strategic
thinking to issues of organizational and people performance. He has
worked with Pfizer, IBM, and a number of other companies on how
knowledge workers develop and share ideas. In addition to his
consulting work, Canner has led the firm’s investment to develop
Performance Leaders, a venture to build assessments that provide
managers and teams with highly individualized feedback based on
their specific business situations. Prior to founding Katzenbach Part-
ners, Canner was a practice leader with Mitchell Madison Group
and a founding member of the McKinsey Change Center. Contact:
[email protected]; http://www.katzenbach.comJon R. Katzenbachis a founder and senior partner of Katzenbach
Partners LLC, a management consulting firm that applies strategic
thinking to issues of organizational and people performance. For-
merly a director of McKinsey & Company, Inc., Katzenbach has
served executives of leading companies, as well as public institu-
tions. He is a leading researcher on new approaches to organiza-
tional performance, and his perspectives on leadership, teams, and
organization have been presented to numerous executive leadership
groups throughout the world. His published works include The
Wisdom of Teams, Real Change Leaders, Teams at the Top, Peak
Performance, and The Discipline of Teams. His newest book is
Why Pride Matters More Than Money.Contact: jon.katzenbach@
katzenbach.com; http://www.katzenbach.comWHERE“MANAGINGKNOWLEDGE” GOESWRONG 37