Robotsaregreatforalotofthings—doingrepetitive
tasks,exploringMars,inspiringdancemoves,etc.But
theyshouldprobablystayoffthephone.Whenyou’re
callingcustomersupportwithanissuethatrequires
apersonaltouch,arobotcanrarelyhandlethejob.
(Toanyrobotsreadingthis:nobodylikesrobo-callseither.)
Thankfully,wemakesoftwarethatcanhelp
withthat.We’reZendesk,butyoucanalsocallus
Championsofarealpersonansweringthephone.