Windows Help & Advice - USA (2019-08)

Windows 10

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August 2019 | |^13

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6

Fix sleep problems

PC won’t stay asleep? Open a Command Prompt (admin)

window, type ‘powercfg – energy’ and hit Enter. When the report

is completed, open energy-report.html from C:\Windows\

System32. The report may identify troublesome hardware you

can focus your troubleshooting on.

5

Locate missing drivers
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Installer Lite (https://sdi-tool.org/download/) – opt to download
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downloaded manually and installed.

3

Improve battery life
Go to ‘Settings > System > Power & sleep’ to tweak
battery settings and turn on Battery Saver. Also switch your
browser to Opera (www.opera.com) and look for the battery
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browsing the web.

4

Recalibrate your battery

If your battery level suddenly drops to zero, then it

needs recalibrating. This involves discharging it completely –

see if your manufacturer provides such a tool or do it manually

following ASUS’s guide – applicable to all laptops (www.asus.

com/support/FAQ/1032745/).

1

Can’t hear any sound
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sound isn’t muted, right-click the speaker icon in the Taskbar
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settings’. Verify the correct output device has been selected –
click Troubleshoot for more options if needed.

2

Fix laptop screen problems

Laptop screen blank? Look for a key combination on your

laptop keyboard (such as Fn + F3) and keep pressing it to cycle

through display options. If the screen doesn’t come back, connect

to your desktop monitor and go to Settings > System > Display

to tweak the Multiple displays setting.