Windows Help & Advice - USA (2019-08)

(Antfer) #1

Jargonbuster!


Microsoftwasalertedtoafterit
startedtorollout.Asa result,it’s
temporarilyplaceda blockonthe
1903 updateonPCswithselected
RealSensecamerasuntilit hasbeen
resolved– it soundslikeyou
installedtheupdatebeforethe
issuewaswidelyreported.
Untila cumulativeupdateis
releasedtofixtheproblem,thereis
a temporaryworkaroundyoucan
perform.If it’seasilyaccessible,you
canunplugthecameraandthen
plugit backin.Failingthat,disable
andre-enablethedriverinDevice
Manager(lookunderCamerasfor
anyRealSenseentries)oropenTask
Managerandnavigatetothe
Servicestab,right-clickRealSense
andchooseRestart.Thefixworks
untilyourestartyourPC,atwhich
pointyou’llneedtoapplyit again.
If you’reexperiencingspecific
problemsafterupdatingtothe
Spring 1903 Update,visithttps://
docs.microsoft.com/en-us/
windows/release-information/
status-windows-10-1903fora listof
knownissuesandtheircurrent
status,includingworkarounds.


Applications
MISSINGINSTALLER
BLOCKSUNINSTALL


Q
I’munabletoremovea
programfrommyPCbecause
I’mtoldtheinstalleris missing.How
doI goaboutresolvingthisissue?
JackMahoney


Nick P’s solution
Start by visiting the
program’s home page


  • download the latest
    installer from there and then run it


toseewhetherit detectsthe
existinginstallationandallowsyou
toremoveit.If not,andtheversion
numberis roughlythesame,you
mayfindinstallingtheprogram
overthetopofitselfrestoresthe
missinglinksandallowsyouto
subsequentlyremoveit.
If thisfails,thendownloadand
installIObitUninstaller8.5Free
(www.iobit.com/en/
advanceduninstaller.php).Launch
theprogramandclickthetoolbox
icon– if theunwantedprogramis
currentlyrunning,choosetheEasy
Uninstallbutton,thenclickand
dragthecrosshairsbuttonoverthe
programwindow,selecting
Uninstallfromthepop-upmenu
thatappears.If thisfails,clickthe

Quickfirequestions


FIND THE SOLUTION! Create and run macros in Word
Learn how to record or write your own macros at Microsoft
Office Support (https://bit.ly/macro-office).

I’ve lost access to the
worksheet tabs at the bottom
of my Excel spreadsheet.
Debbie Roth
Visit https://bit.ly/tabfixexcel
where you’ll find four potential
reasons (along with fixes) for
why this has happened in
your document.

Has System Restore been
removed? After installing the
1903 Update I can’t find any of
my Restore points.
Kevin Curtis
It’s been switched off –
Windows does this every time
you install a feature update.
Type‘systemrestore’intothe
Searchboxandclick‘Createa
restorepoint’tore-enableit.

“The 1903 updateis


blockedon somePCs


with RealSensecameras”


Macro
A setofinstructionswrittenin
a programminglanguage
(VisualBasicinOffice)to
automaterepetitivetasks.

GEDCOM
A standard file format for
genealogy applications,
designed to make it easy to
transfer family trees.

REMOVE STUBBORN APPS IObit Uninstaller may help ditch
apps that have ‘lost’ their installer.

SLICK ENCLOSURE
Orico toolless
enclosures are
cheap, but
well-built and
easy to install.

Support


Technical help


August 2019 | |^65

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