OB AT WORK
For Review
1. How can teams increase employee motivation?- Describe the five-stage model of group development.
- Describe the punctuated-equilibrium model of group development.
- What are the characteristics of an effective team?
- How can team members harm their team?
- What is the difference between task-oriented roles and maintenance roles?
- What are the effects of team size on performance?
- How can a team minimize social loafing?
- Contrast virtual and face-to-face teams.
1 0.What conditions favour creating a team, rather than letting an individual perform a given task?
For Critical Thinking
1. How could you use the punctuated-equilibrium model to understand group behaviour better?- Have you experienced social loafing as a team member? What did you do to prevent this problem?
- Would you prefer to work alone or as part of a team? Why? How do you think your answer compares with that of
others in your class? - What effect, if any, do you expect that workforce diversity has on a team’s performance and satisfaction?
OB for You
■ Know that you will be asked to work on teams and groups both during your post-secondary years and later in life, so
understanding how teams work is an important skill to have.
■ Think about the roles that you play on teams. Teams need task-oriented people to get the job done, but they also
need maintenance-oriented people who help keep people working together and feeling committed to the team.
■ Help your team set specific, measurable, realistic goals, as this leads to more successful outcomes.