Chapter 6 Communication, Conflict, and Negotiation 219OBAT WORKReinforcing Skills
1 .In one of your classes practise giving feedback to
your instructor. Talk with your instructor outside
class, indicating what you like about the class, and
what you think might make the class better. What
was the instructor’s response?2.The next time you are working with someone, and
their performance is really helpful, give them posi-
tive feedback.
3.If you are in a situation where someone’s perform-
ance is bothering you, instead of getting upset, fig-
ure out a way of giving constructive feedback to
that person.