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1 Is there a right way to make decisions?
How do people actually make decisions?What factors affect group decision making?Should the leader make the decision or
encourage the group to participate?How can we get more creative decisions?What is ethics and how can it be used for better
decision making?What is corporate social responsibility?CHAPTER 9
Decision Making,
Creativity, and
Ethics
Nike’s decision to manufacture shoes overseas
has prompted critics to claim that it exploits
workers in poor countries. Did Nike make a
rational decision, and is the decision socially
responsible?