Organizational Behavior (Stephen Robbins)

(Joyce) #1

level, and the highest level is the principled level. These levels and their stages are
described in Exhibit 9-7.
The research indicates that people proceed through the stages one step at a time,
though they do not necessarily reach the highest stage.^87 Most adults are at a mid-level
of moral development—they are strongly influenced by peers and will follow an orga-
nization’s rules and procedures. Those individuals who have progressed to the higher
stages place increased value on the rights of others, regardless of the majority’s opinion,
and are likely to challenge organizational practices they personally believe are wrong.
Those at the higher stages are most likely to make ethical decisions using the criteria of
rights, justice, and care, which we discuss earlier.


Locus of Control
Research indicates that people with an external locus of control(that is, they believe their
lives are controlled by outside forces, such as luck or chance) are less likely to take


Chapter 9Decision Making, Creativity, and Ethics 315

Stage of moral
development

Locus of
control

Organizational
environment

Ethical
decision-making
behaviour

EXHIBIT 9-6 Factors Affecting Ethical Decision-Making Behaviour

Principled


  1. Following self-chosen ethical
    principles even if they violate
    the law.

  2. Valuing rights of others and
    upholding absolute values
    and rights regardless of the
    majorityís opinion.


Conventional


  1. Maintaining conventional
    order by fulfilling
    obligations to which
    you have agreed.

  2. Living up to what is
    expected by people close
    to you.


Preconventional


  1. Following rules only
    when doing so is in your
    immediate interest.

  2. Sticking to rules to avoid
    physical punishment.


EXHIBIT 9-7 Stages of Moral Development

Source:Based on L. Kohlberg, “Moral Stages and Moralization: The Cognitive-Developmental Approach,” in Moral
Development and Behaviour: Theory, Research, and Social Issues, ed. T. Lickona (New York: Holt, Rinehart and
Winston, 1976), pp. 34–35.
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