iPad & iPhone User - USA (2021-12)

(Maropa) #1

additional countries throughout 2022,
will offer consumers access to Apple
parts and repair manuals as well as
recycling for the parts that are being
replaced. Apple says the programme
will initially focus on the most
commonly serviced parts, such as the
iPhone display, battery and camera,
and expand to more technical repairs
later in the year.
The programme will offer more
than 200 individual parts and tools
via a dedicated online storefront
and is ‘intended for individual
technicians with the knowledge
and experience to repair electronic
devices’. The programme is initially
limited to the iPhone 12 and 13
but will soon expand to M1 Macs,
according to Apple.
Apple says customers must
first review the Repair Manual
before placing an order, but offers
few specifics on the programme,
including how much parts costs.
It’s not clear whether the Self
Service Repair includes phone
support or access to Services Toolkit 2,
Apple’s diagnostic tool.
For years, the Right to Repair
movement has been fighting for
nationwide legislation that allows
equal access to the tools and parts
needed to repair modern electronic


devices. Apple came under criticism
earlier this month after iFixit, a long-
time Right to Repair advocate, found
a small Face ID chip embedded in
the iPhone 13 that made it nearly
impossible to repair without going to
an Apple Store or authorized service
provider. Apple backtracked on that
plan in the upcoming iOS 15.2 update.
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