By Nishant Kothary CHAPTER 12like our technologies and systems — irreversibly imperfect — the sooner
we can start dealing with people problems the way we deal with all our
problems in life: by acquiring knowledge, practicing, analyzing and
repeating.
Here are some next steps to help you on your journey:- Acquire knowledge
I maintain a list of books and articles that have helped (and continue
to help) me. This is a good place to start: http://rainypixels.com/
thereadinglist. - Practice
Aggressively look for opportunities to apply your acquired knowledge
in situations at work and at play. Push yourself to step outside of your
comfort zone. - Analyze
Make a note of what worked and what didn’t and thoughtfully
analyze why. Look at the situation from all angles, including your own
behaviors and motivations. - Repeat
Make this a habit and an integral part of your life.