Basic Marketing: A Global Managerial Approach

(Nandana) #1
Perreault−McCarthy: Basic
Marketing: A
Global−Managerial
Approach, 14/e


  1. Implementing and
    Controlling Marketing
    Plans: Evolution and
    Revolution


Text © The McGraw−Hill
Companies, 2002

574 Chapter 19



  1. Explain why a marketing audit might be desirable,
    even in a well-run company. Who or what kind of an
    organization would be best to conduct a marketing
    audit? Would a marketing research firm be good?
    Would the present CPA firms be most suitable? Why?

  2. Various breakdowns can be used for sales analysis
    depending on the nature of the company and its
    products. Describe a situation (one for each)
    where each of the following breakdowns would
    yield useful information. Explain why.
    a.By geographic region.
    b.By product.
    c.By customer.
    d.By size of order.
    e.By size of sales rep commission on each product
    or product group.

  3. Distinguish between a sales analysis and a perfor-
    mance analysis.

  4. Carefully explain what the iceberg principle should
    mean to the marketing manager.

  5. Explain the meaning of the comparative perfor-
    mance and comparative cost data in Exhibits 19-4
    and 19-5. Why does it appear that eliminating
    sales areas D and E would be profitable?

  6. Most sales forecasting is subject to some error (per-
    haps 5 to 10 percent). Should we then expect
    variations in sales performance of 5 to 10 percent
    above or below quota? If so, how should we treat
    such variations in evaluating performance?

  7. Why is there controversy between the advocates of
    the full-cost and the contribution-margin ap-
    proaches to cost analysis?

  8. The June profit and loss statement for the Browning
    Company is shown. If competitive conditions make


19.Marketing Cost Analysis


This problem emphasizes the differences between the
full-cost approach and contribution-margin approach to
marketing cost analysis.
Tapco, Inc., currently sells two products. Sales com-
missions and unit costs vary with the quantity of each
product sold. With the full-cost approach, Tapco’s ad-
ministrative and advertising costs are allocated to
each product based on its share of total sales dollars.
Details of Tapco’s costs and other data are given in the
spreadsheet. The first column shows a cost analysis


based on the full-cost approach. The second column
shows an analysis based on the contribution-margin
approach.
a. If the number of Product A units sold were to increase
by 1,000 units, what would happen to the allocated
administrative expense for Product A? How would
the change in sales of Product A affect the allocated
administrative expense for Product B? Briefly discuss
why the changes you observe might cause conflict
between the product managers of the two different
products.

Computer-Aided Problem

Suggested Cases


  1. Huntoon & Balbiera, P.C. 35. Romano’s Take-Out, Inc.


Hospitals
and
Retailers Schools Total

Sales:
80,000 units at
$0.70.......... $56,000 $56,000
20,000 units at
$0.60.......... $12,000 12,000
Total........... 56,000 12,000 68,000
Cost of sales........ 40,000 10,000 50,000
Gross margin........ 16,000 2,000 18,000
Sales and administrative
expenses:
Variable.......... 6,000 1,500 7,500
Fixed............ 5,600 900 6,500
Total........... 11,600 2,400 14,000
Net profit (loss)...... $ 4,400 $ (400) $ 4,000

Browning Company Statement

price increases impossible and management has cut
costs as much as possible, should the Browning
Company stop selling to hospitals and schools?
Why?
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