Web User - UK (2019-07-10)

(Antfer) #1
The easiest way to share photos is to use a hosted photo-sharing service, such as
Google Photos

Findmore solutionsatwww.facebook.com/webusermagazine 10 - 23 July 2019 67


Ask the Expert


them in an online album is better
because the size of the photos won’t be
a concern.

kinds of Windows licences and those
bought directly from Microsoft are the
most flexible and should easily transfer
to a new computer; OEM (Original
Equipment Manufacturer) licences that
come preinstalled on a PC do not. But
the boot problem is something different.
How did you transfer the virtual
machine? Copying the folders from one
computer to the other may not be
sufficient. The best way to do it is to
select the virtual machine in VirtualBox
and use File, then Export Appliance on
the old computer. On the new one, use
Import Appliance. This transfers all the
settings used by the virtual machine.

PHOTOS
Share your photos

Q


I have transferred a lot of photos
from my digital camera to my
computer. How do I copy the photos to
send to someone?
John Eaves, via email

A


There are lots of ways to do this. If
you have a Google account, go to
photos.google.com and click the Upload
link to store them online. Click Albums,
‘Create album’ and add the photos to it.
Open the album and click Share on the
left. You can invite people by using their
email address or generate a link that
you can then send to them. This will
provide access for them to view the
photos online.
If you use Outlook or Gmail in a
browser, click ‘New message’ then drag
photos from an Explorer window and
drop them on the email. Alternatively,
use the Attach button or click the ‘Insert
pictures inline’ button.
Digital camera photos can be large, so
you may not be able to send more than
a few at a time unless you’ve shrunk
them in a photo editor first. Sharing

Q


I was writing a book of sorts in
Microsoft Word on my Windows
10 computer. I would write few pages
then save it in a folder, which had the
title of the book as its name. The next
day, I would write again and save it in
the samefolder. This went on for
several days.
One day, by accident,I rested my
elbow on the keyboard and the screen
turnedwhite with a small‘v’ at the top.
I may have panicked, and possibly
deleted or saved – I can’t remember
exactly what happened.The upshotis
that my folder has disappeared. I have
tried to recover it usingthird-party
software from the internet,but it didn’t
work. Is there a way I can retrieve it?
Shantanu Ghosh, via email

A


There are several ways to recover
lost files, but it’s impossible to
predict whether they will work. Open
the Recycle Bin, select the View tab
and click Details. Click the Date
Deleted or Name column header to
sort the contents. If the file is there,
you can right-click it and select
Restore.
Windows makes automatic backups
of certain folders, such as the
Documents folder and any subfolders
within. It’s possible the file is in a
backup. Open Explorer and find the
parent folder of the item that was lost.
For example, if the file was in
Documents\Book\MyBook.docx,

right-click Book; but if Book is
missing, right-click Documents. Select
‘Restore previous versions’ from the
menuto see backups of the folder
listed. You can restore it by selecting
one from before the file or folder went
missing.
It’s possible to sync the Desktop
and Documents folders with
OneDrive, and if the missing file or
folder was in a synced folder, they
may be in the OneDrive Recycle Bin.
Go to onedrive.live.com in a browser
and sign in. Click ‘Recycle bin’ on the
left, and see if the lost file is there.
If nothing has worked, install the
free version of Recuva (bit.ly/
recu479) and scan the hard drive. It
lists every file ever deleted, so finding
the one you want can be like looking
for a needle in a haystack, but you
may get lucky so it’s worth trying.

Finda missingfile


GENERAL PC


Right-click a folder and select ‘Restore
previous versions’ to find lost files

SECURITY
Protect stolen files

Q


My laptop has been stolen. Can the
thief access my files and passwords?
JaneBerry, via email

A


It depends. The hard drive in a PC
can be accessed by utility software
and booting up with a Linux disc or USB
drive will do it. This is handy for
recovering files on a PC that won’t boot
but it means thieves can also access
your files.
If the drive is encrypted – with
BitLocker, for example – there is no
way to access it. However, this isn’t
available in Windows 10 Home, only in
the Pro and Enterprise editions. While
it’s too late for you to use this, other
readerscan find out if they have
BitLocker by opening Settings and
clicking Update & Security, then ‘Device
encryption’. If you don’t have BitLocker,
one alternative is to create an encrypted
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