- appraisal– performance management;
- rewards– ‘the reward system is one of the most under-utilized and mishandled
managerial tools for driving organizational performance’; it must reward short
as well as long-term achievements, bearing in mind that ‘business must perform
in the present to succeed in the future’; - development– developing high quality employees.
Human resource management ❚ 5
Organization Resourcing
Human resource
planning
Recruitment and
selection
Talent
management
HR services
HR
development
Reward
management
Employee
relations
Design Organizationallearning Job evaluation/Market surveys Industrialrelations
Development Individuallearning Grade and paystructures Employee voice
Job/role
design
Management
development Contingent pay Communications
Performance
management
Employee
benefits
Health/safety
and welfare
Knowledge
management
Human capital
management
HUMAN RESOURCE
MANAGEMENT
Figure 1.1 HRM activities