grade structure defined 689
graphology 431–32
great place to work, creation of 394
grievance procedure 880–81
group behaviour
formal groups 292
group ideology 295
group processes 293
impact on group members 295
informal groups 293
interaction 294
reference group 296
task and maintenance functions 294
group dynamics 356
group exercises 582
half-life index 379
halo effect 458
hard HRM 11–12
hard strategic HRM 117
harmonization 789–90
Harvard framework of HRM 6–8
the Hawthorne studies 284
Hay Group 282
Hayes Committee 85–86
health and safety
accident prevention 841
audits 836–37
benefits 831–32
communicating on 842–43
importance of 830–31
management of 830
measuring performance 841–42
occupational health programmes 838–39
organizing 843–44
policies 829, 832–33
programmes 829
risk assessments 830, 834–35
stress management 839–40
training 843
Health and Safety Executive 831, 840, 865
‘hearts and minds’ approach 12, 761
hierarchy of needs (Maslow) 257–58
high-commitment management 119–20,
364–65
high-involvement management 120
high-performance culture 314
high-performance management 118–19
high performance work design 334
high performance work systems 38, 138
Higher Education Funding Council 127
home-based international pay 108–09
home-working 385
horizontal fit 139, 140
horizontal integration of HR strategy 54, 116,
134, 140
horns effect 458
host-based international pay 109
HR seehuman resources, see alsoHR function, HR
philosophies, HR strategies, HR policies, HR
practices, HR practitioners, HR processes, HR
programmes, andhuman resource
management
HR expertise 74
HR philosophies 4
HR practices 4
HR processes 4
HR programmes 4
HRD see human resource development
HR function
contribution to managing change 55
employee relations role 771
evaluation of 66–69
and the facilitation of change 54–56
justifying the HR budget 60
marketing of 59–60
organization of 57–59
outsourcing HR work 61–64
preparing the HR budget 60
protecting the HR budget 60–61
ratio of HR specialists to number of
employees 57–58
role of 53, 54
shared HR services provision 58, 63–64
variations in the practice of HR 56–57
HR information systems seecomputerised HR
information systems
HR philosophies 4
HR policies
AIDS 155
age and employment 151
areas of 148–56
bullying 873
defined 4, 147
discipline 153
e-mails 156
employee development 152
employee relations 153, 774–78
equal opportunity 150, 866
formalization 148, 156–57960 ❚ Subject index