NLP At Work : The Difference That Makes the Difference in Business

(Steven Felgate) #1
language. If like Pete and Joe you use different systems to
communicate, then you will have difficulty understanding and
accepting what the other has to say.
Your speech is an expression of the way you think. For
example, if you think visually you are more likely to say:

❏ I get the picture.
❏ It's clear now.
❏ I see what you mean.

If, however, you think in an auditory way you are more likely to
say:

❏ That sounds good.
❏ It rings bells for me.
❏ I hear what you are saying.

If your experience is more feelings based then you are likely
to say:

❏ That feels right.
❏ It made an impact on me.
❏ I was moved by what you said.

The language of taste and smell also comes into this category
of feelings:

❏ It left a bad taste in my mouth.
❏ I smelt something fishy about that suggestion.

Some of the key words for each of the three systems are:

Visual Auditory Feelings
see sound impact
focus hear taste
clear tell feel
bright say touch
picture click smell
hazy bang tense
color talk rough

84 NLP AT WORK

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