NLP At Work : The Difference That Makes the Difference in Business

(Steven Felgate) #1

Shortcut to using enriched language


1 Choose something that you want to communicate to
someone. It could be via an email, a letter, a report, or a
presentation.
2 Think of the person to whom you are going to communicate.
What would you say is their preferred sense for
communicating (they may of course be fairly balanced, but
most people have a preference)? If you are not sure, take a
look at any communication that you have had from them. If
you are communicating to a group of people, you can use
all senses and it is appropriate to do so.
3 Imagine yourself associated into the situation that you want
to communicate so that you can see, hear, and feel it. (This
could be a past, present, or future situation.)
4 Choosing the preferred sense of your reader or your
listener, write down what you are seeing/hearing/feeling
(depending on what you think is their preferred sense).
Now do the same with each of the other senses. Aim to
convey with language what it is that you see, hear, and feel.
If you are not sure of some of the vocabulary, check back to
the lists on page 85.
5 After you have communicated what it is that you wanted to
say, check out to what extent you achieved your outcome.
6 What have you learned about how to use enriched
communication in the process of doing this?

Enriched communication is the essence of motivation and
commitment. Appeal to the eyes, ears, and feelings of your
listeners and you will have their understanding and their
attention. Inspirational leaders throughout history have
instinctively had the ability to capture the hearts and minds of
their audience. By understanding the components of enriched
language, you too can inspire and delight your listeners. Bring
your business meetings and presentations alive with your
skilled use of language.

88 NLP AT WORK


SUMMARY
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