NLP At Work : The Difference That Makes the Difference in Business

❏ Our team.

❏ Our community.

❏ Our company.

❏ Our faith.

❏ Our world.

It might be a temporary bigger system like:

❏ The group we are meeting with today.

❏ The client with whom we are interacting right now.

❏ The dynamic between us and the staff in the restaurant in

which we are eating.

❏ The people on the train on which we are traveling.

❏ The people in the queue in which we are standing.

❏ The family members we are with right now.

By paying attention to this level we can become aware of the

way we are always adding value by being who we are, no matter

the system we happen to belong to at that time. This is our

highest level of unconscious influence. This is the level at which

most people make decisions about whether you are someone

with whom they want to do business, live, collaborate, make a

long-term business commitment, and so on.

In modeling companies that have achieved long-term

success and are able to develop and grow, we discover that

one of the characteristics setting them apart is their attention

to the system of which they are a part. They are companies

with missions that are ecological, i.e., they cooperate and

contribute to the bigger system. For example, if it is a travel

company it is one that pays attention to its effect on the

culture of the countries with which it does business. If it is an

information technology company it is one that thinks about

and plans the impact it wants to have on the future culture and

world at large through the development of technology.

Lentern Aircraft manufactures aircraft components. It is a

traditional manufacturing family business and as such has been

subject to all the pressures of the manufacturing industry in the

1990s and now the millennium. Yet this company, through the

drive of the managing director especially but with the backing

212 NLP AT WORK