NLP At Work : The Difference That Makes the Difference in Business

(Steven Felgate) #1
Examples of behaviors:

❏ Asking questions.
❏ Saying what you want.
❏ Losing your temper.
❏ Writing out your goals.
❏ Giving feedback.
❏ Folding your arms.
❏ Smiling.
❏ Blushing.
❏ Running.
❏ Making eye contact.


Most people have a characteristic pattern of behavior that
supports their achieving what they want and a pattern of
behavior that can sabotage it.


Martin is a very caring leader. He is open to feedback and acts on
what he hears. He laughs a lot, especially at himself. He is skilled
at creating visions for the future and when he does this he looks
very definitely up and to his right. He asks precise questions to be
sure he has understood what others are telling him.
However, Martin can also sometimes dominate the
conversation by taking much more airtime than anyone else in
the meeting. He does this when he is feeling angry and his upper
lip pulls back taut across his teeth. At the same time his behavior
becomes muddled—he starts to answer his own questions and
run different kinds of questions and comments into each other
without a gap. He looks down and to the right when he feels this
way. He interrupts others and he will not be interrupted.


Behavior can also be reflected in the personal development
plans you set yourself:


❏ I will write down my priorities at the start of every day.
❏ I will read about a new aspect of technology every week.
❏ I will learn a new skill by practicing it every day.
❏ I will ensure I listen by summarizing each meeting I attend.
❏ I will agree and write up on the flipchart outcomes for each
meeting I hold.


ALIGN YOURSELF: NEUROLOGICAL LEVELS OF CHANGE 219
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