Give a man a fish and you feed for him a day. Teach a man how
to fish and you feed him for life.Your thinking about yourself at the higher levels will
determine your thinking and behavior at the lower levels,
whereas, for example, your behavior may or may not influence
your beliefs at the higher level. As in the examples of behavior
earlier in the chapter, companies that only pay attention to
behavior when trying to introduce a new culture of quality, for
example, find that the change isn't sustainable unless they
also address the higher levels of beliefs and values. In order
to bring about change it is necessary to work at least one level
above the one you want to influence.
If you do have someone who does not manage their time
effectively to enable them to do their job well, sending them
on a course to learn how to use an organizer may not be the
answer. One manager realized that for one of his team the
issue was not just a behavioral one, but that the person did
not value or believe in the use of time in the same way that
this manager did.
Characteristically, NLP training works at the higher levels.
Many change models are to do with beliefs and identity.
Although NLP does include teaching of techniques, the
emphasis is on using capabilities such as sensitivity and
flexibility to make these techniques work. Much NLP work can
be done without knowing the content of the problem or the
issue at hand. This distinguishes it from many other forms of
training. NLP training operates on the philosophy that:People have within them all the resources they need to achieve
what they want.NLP training is generative and to do with learning about
learning and thinking about thinking. For this reason alone, it
has a rightful place in an increasingly complex world where we
need to find our own personal formulae to lead ourselves.222 NLP AT WORK