NLP At Work : The Difference That Makes the Difference in Business

(Steven Felgate) #1

306 NLP AT WORK


THOUGHT PROVOKERS

1 The next time you are in the company of others, pay attention to
the elements we have covered in this chapter. Notice their posture
and their movements. Listen to their voices and the words they use.
Identify which people seem to be most in rapport with each other.
What similarities are there in these elements?
2 Seek out the company of two people you know who have excellent
rapport with each other. What do you see and hear them doing
and saying that are similar?
3Choose one element per day, e.g., head movement, voice tone,
body position, etc. Pay attention to that element for each person
you meet.
4 Ask a friend to engage in conversation with you. Notice each time
your attention changes from external to internal.
5 Choose two pieces of written or typed communication that you
have sent recently. To what extent did you consider what was
important to the other person when you sent them? If you had paid
more attention to their values and their style of communicating,
how might you now change this communication?
6 How would you rate the attention you pay to the rapport you have
with:
❏ Your boss?
❏ Your key client?
❏ A significant member of your team?
❏ With each of your children (if you have any)? If it differs, what
is that you do differently with each?
❏ Your life partner?
❏ Your parents?
❏ Your suppliers?
❏ Three people you came into contact with when you last left
your home?
❏ Three people you expect to meet up with when you next leave
your place of work?
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