NLP At Work : The Difference That Makes the Difference in Business

8 Step back so that you can see yourself and the other person

in this process. Are there any other resources that you need

to make the giving of the feedback any more constructive?

Imagine yourself in that scenario with those resources,

giving the feedback in the way you want to.

9 Imagine both you and the receiver of the feedback learning

from the feedback in such a way that you strengthen your

relationship in the future.

10 What have you learned from this whole process?

The opportunities for feedback surround us in every medium

in which we choose to work. We can learn and grow

continuously if we choose, provided that we have the beliefs

and skills to give and receive feedback. Feedback is how we

can know if what we are doing is working. What could be more

important than that?

346 NLP AT WORK

SUMMARY

THOUGHT PROVOKERS

1 Identify someone who is significant to you in:

❏ Your personal life.

❏ Your work.

❏ Your community.

Decide on a time and a way in which you can ask each for

feedback on the extent to which you support them in the way they

want you to.

2Identify someone with whom you have some difficulties. Think of a

way in which you can ask them for feedback on what you could

do that would make a positive difference between you.

3 Identify someone in your work or your life generally that you wish

would be different in some way. Ask yourself how you are not

being what you want them to be and how you can be an example

of what you do want them to be.

4Who is your most important customer? When did you last ask for

feedback from them? How might you ask for feedback now? How

might you set up a feedback system for your most important

customers if you don’t have one in place right now?