Macworld - UK (2022-02)

(Antfer) #1
February 2022 • Macworld 7

problem occurs when the MacBook
Pro is shut down and then the
MagSafe power adapter is connected.
The laptop will make a ping sound
and the connector’s LED flashes in a
continuous loop. The battery doesn’t
get charged when this happens, but if
the battery is above 80 per cent, then
the error stops.
Editors at our sister publication
MacWelt in Germany experienced the
same problem, but did have luck with
a possible workaround. This involves
deliberately plugging in the MagSafe
adapter before shutting down or
putting the MacBook to sleep, and
isn’t a permanent or ideal solution.
Apple will likely address the issue in
an upcoming Monterey update.
This issue seemingly only affect
MagSafe charging and the laptops
displaying the issue are able to
charge when shut down using a
USB-C cable instead of MagSafe.
The user u/Trillionaire, who
started the Reddit thread, said that
Apple Support instructed them to
keep macOS updated and charge
while in sleep mode with the lid
open as a workaround.
The user u/Trillionaire was
initially told by Apple Support to boot
into Recovery Mode and then restart
the Mac again, but this provided


only a temporary fix. Several users
on Reddit posted that they have
taken the laptop to the Apple Store
for consultation and have been told
that Apple is aware of the problem
and is ‘investigating’. Some users
said  that after visiting the Apple
Store, they were contacted by Apple
to get more information about the
problem. And others were offered
replacement laptops.
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