Disability Law Primer (PDF) - ARCH Disability Law Centre

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month unless special approval has been obtained.^22 If further hours are still required, it
may be possible to combine attendant services and homemaking services.


Outreach services are not available on an on-call basis. All services must be scheduled
or booked in advance and there is usually limited opportunity to alter bookings. In
between attendant outreach appointments, recipients must find their own means of
obtaining support.


D. Accessing Services

The key way to access Support Service Living Units or Shared Living Services is
through the Project Information Centre (PIC) in Toronto^23 – or, outside Toronto, by
applying directly to each service provider separately. PIC offers an on-line list of service
providers in their Ontario Attendant Services Directory.


E. Direct Funding Program

An important alternative to attendant services provided by the CCAC or other service
agencies is the Direct Funding Program. Direct Funding is a distinct program that offers
qualified individuals funding to cover the cost of up to 212 hours of attendant services
per month. Within this program disputes about the provision of attendant services are
less common, largely because the person receiving the service has more control over
the provision of services. Most disputes about Direct Funding relate to the application
process and the challenges of meeting the requirements of the program on an on-going
basis.


(^22) See O Reg 386/99 s. 3(1)
(^23) Project Information Centre (PIC) – Centre for Independent Living Toronto (telephone: (416) 599-2458;
TTY (416) 599-5077; online: <www.cilt.ca>.

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