Handbook of Psychology, Volume 5, Personality and Social Psychology

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Relatively High-Effort Processes of Attitude Change 369

Results that might be inconsistent with the original disso-
nance formulation include the finding that proattitudinal be-
haviors can elicit dissonance when aversive consequences
result (e.g., Scher & Cooper, 1989) and that inconsistency
might fail to arouse dissonance if the individual has low
consistency needs (e.g., Cialdini, Trost, & Newsom, 1995;
Snyder & Tanke, 1976). The original dissonance formulation
might account for such results by considering the importance
of the cognitions creating the inconsistency (Harmon-Jones
et al., 1996). Important cognitions should have greater weight
in determining dissonance magnitude than should unimpor-
tant cognitions. Therefore, if aversive (and inconsistent) con-
sequences are highly important, they could override the
effect of the proattitudinal act itself (Harmon-Jones et al.,
1996). Similarly, individual differences in consistency needs
might be accounted for by differential importance weights
across individuals.
As should be apparent, the original dissonance formula-
tion and its alternatives appear to be quite flexible in ac-
counting for the wide variety of effects one’s behavior can
have on one’s attitude. The flexibility associated with these
different ways of interpreting dissonance findings affords
greater explanatory breadth, but it comes with a cost. Specif-
ically, this flexibility makes it difficult to accurately predict
when any given individual will experience dissonance—a
criticism that has often been leveled at dissonance theory
(Aronson, 1992, 1999).

Nondissonance Alternatives

In addition to the dissonance modifications described previ-
ously, two nondissonance alternatives have been proposed to
account for the findings of dissonance researchers. One such
alternative is self-perception theory. As described earlier,
self-perception theory (Bem, 1965) holds that individuals
often infer their attitudes from their own behavior. Self-
perception theory was a formidable opponent to the disso-
nance view because it was able to account for many of the
results attributed to dissonance mechanisms (Greenwald,
1975). It later became apparent that self-perception was a dif-
ferent phenomenon that functioned in different settings and
was not simply an alternative explanation for cognitive dis-
sonance (e.g., Beauvois, Bungert, & Mariette, 1995). For in-
stance, in contrast to dissonance processes, self-perception
processes appear to operate when one’s behavior falls in
one’s latitude of acceptance and thus elicits little aversive
arousal (Fazio et al., 1977). In addition, whereas dissonance
reduction has been proposed to require considerable cogni-
tive effort (Festinger, 1957), self-perception processes appear
to involve simpler attributional decisions that operate under

relatively low-effort circumstances (see attribution section in
this chapter).
A second alternative mechanism is impression manage-
ment. Proponents of this view believe that the attitude change
observed in dissonance experiments results not from aversive
arousal associated with cognitive inconsistency, but instead
from the desire to appearconsistent to others (e.g., Tedeschi
et al., 1971). Although impression management is a motiva-
tional variable that can affect attitude reports, it cannot
account for all dissonance phenomena. For example, disso-
nance-based attitude change can also occur in situations in
which attitude reports are private and anonymous and should
therefore arouse no impression management concerns (e.g.,
Baumeister & Tice, 1984; Hoyt et al., 1972).

Combinatory Approaches

Combinatory approaches emphasize the different ways in
which individuals assign value to pieces of information and
integrate them into a structure of beliefs and attitudes. These
models differ in their emphasis on the types of information
individuals consider, as well as the means by which the in-
formation is integrated. Three different types of models have
received the most research attention.

Probabilogical Model

The probabilogical model (McGuire, 1960, 1981; Wyer,
1970, 1974) suggests that beliefs are represented in memory
in a network of syllogistic structures that have both horizon-
tal and vertical dimensions. Each syllogism contains two
premises that logically imply a conclusion.
Consider the following syllogism:

Premise 1: Drinking Brand X beer makes one popular.
Premise 2:Being popular is desirable.
Conclusion:Drinking Brand X beer is desirable.

The conclusion of this syllogism relies on Premises 1 and 2.
The vertical structure of the network is formed by related
syllogisms. For example, Premises 1 and 2 could each be
the conclusion of other syllogisms, and the premises that
lead to these conclusions could each be the conclusions of
yet other syllogisms. The vertical structure of the network
has important implications for attitude change because
changing beliefs at one point in the vertical structure can
lead to logical change in other elements within the vertical
structure.
The network of syllogisms also has a horizontal structure.
The horizontal dimension incorporates other syllogisms that

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