Case Studies in Knowledge Management

(Michael S) #1
Supporting Research and Development Processes 185

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Pfeffer, J., & Sutton, R. (1999). The knowing-doing gap: How smart companies turn
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Rogers, E. (1995). Diffusion of innovations (4th ed.). New York: The Free Press.
Scharmer, O. (2000, May 25-26). Presencing: Learning from the future as it emerges: On
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Teece, D., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic manage-
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