368 About the Authors
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Suzanne Zyngier is a doctoral candidate at Monash University. Her research interests
include intelligent decision support, evaluation, and obstacles to knowledge manage-
ment. Her current research centres on the governance of knowledge management
strategies. Her master’s dissertation was concerned with knowledge management
understandings and practices amongst Australia’s top 1,000 companies by survey
research and case studies in various contexts. Prior to joining academia, she was an
experienced knowledge management and information services analyst who had her own
business as a consultant to the professional, corporate, and not-for profit sectors.
Suzanne has published in journal articles, a technical report, and book chapters, and has
presented papers at international conferences and at presentations to industry groups.