46 Abdel-Aziz and Wahba
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owners of the Web sites must be informed about what exactly the Web sites’ users need,
and how and when information should be published. Presently, there is no defined
mechanism for the users to communicate with the sites’ owners. Therefore, such
mechanism should be put in place. One possible solution is to use e-mail surveys.
Enhance the Existing OMIS Technical Resources
It was shown that the limited features of the existing search and retrieval system
have led to the dissatisfaction of the PS team, especially the new team members.
Therefore, it is becoming important to enhance the level of search granularity by
implementing new and advanced search and retrieval techniques, such as PQR (prompt
query refinement), that assist the user in interactively refining the query until a
satisfactory set of focused and relevant documents is returned.
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