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Impact
(To: PS consultants)- What is the number of PS projects you completed in the past 12 months?
- How many of them have you delivered at the right time?
- What is the amount of projects/work that had to be repeated in the past 12 months?
- How many projects have been implemented right the first time?
- What was the degree of complexity of the projects assigned to you?
- What was the degree of quality (in terms of completeness, accuracy, and documen-
tation) of the proposed solutions? - What was the degree of customer satisfaction?
- How do you perceive your company’s performance (in terms of professional
services) relative to its competitors? - How do you perceive your company’s performance (in terms of professional
services) relative to its business plans?