How to manage risk 176
Categories of risk 177; Minimizing risk 178;
Managing risk 178
How to manage strategically 180
What is strategy? 180; Strategic management 181;
Strategic managers 182; Ten things to do if you
want to manage strategically 182
How to manage stress 183
Symptoms of stress 184; Managing stress in
others – what the organization can do 184;
Managing stress in others – what you can do 185;
Managing your own stress 185
How to manage systems and processes 187
Managing systems 187; Managing processes 188;
The conflict and challenges that managing systems
and processes present 188
How to manage time 190
Analysis 190; Organizing yourself 192; Organizing
other people 195; Time-consumer’s checklist 196
How to manage under-performers 201
Why poor performance occurs 201; The actions
required to manage under-performers 202;
Handling disciplinary interviews 204; Dismissing
people 204; Ten steps to manage under-performers 205
How to prepare a business plan 207
What is a business plan 207; Why have a plan 207;
How should a business plan be structured 208; How
should the plan be presented? 212
How to recover from setbacks 213
How to run and participate in effective meetings 215
Down with meetings 215; What’s wrong with
meetings? 216; What’s right with meetings? 216;
Dos and don’ts of meetings 217; Chairing
meetings 218; Members 219
