Maximum PC - USA (2022-02)

(Maropa) #1
The Reliability Monitor will give you an idea of past problems. It still works in Windows 11.

a chart rating your PC for stability and
providing a summary of failures (apps,
Windows, and miscellaneous), warnings,
and information. These provide a list of
key events recorded. Make a note of the
event, then click ‘View technical details’
to access information such as a program
name, exception code, and type of error.
Jot this down. If nothing is forthcoming,
try widening your search to the entire
log by right-clicking Start and choosing
Event Viewer. Once it’s loaded, expand the
Critical Error and Warning sections to find
log entries whose time stamps coincide
with the problem you encountered.

SEARCH THE WEB
Your obvious first port of call
for a solution is Microsoft
Support (https://support.
microsoft.com/en-us) or the website of
the program or hardware device that’s
causing you grief. If this yields nothing,
expand your search to Google.
When searching the web for a solution
to your problem, the key to finding
potential fixes is knowing what words to
include in your searches. Enter too many
search terms and you’ll get no results;
enter too few and you’ll find hundreds of
results, most of which won’t be relevant to
your particular problem.
Rather than wade through these
results, it makes sense to refine your
search to see if you can narrow down
the search results without missing out
on potentially useful sites. Try entering
words that are related to your problem:
error messages, program names, the
version number of Windows 10 such as
21H2, hardware, anything you think is
relevant. When entering filenames or
error codes, make sure you enter them
exactly as they appeared on-screen.

A frequent mistake is to type the letter O
instead of the number 0 (zero).
Don’t assume the first search results
displayed are necessarily most relevant
to your problem. Be prepared to scroll
through a number of pages clicking
promising links before deciding whether
to refine your search terms further.
If you’ve pared your keywords down
to the bare minimum in order to get a
meaningful number of hits, but are still
having no luck finding a solution, consider
adding other possible relevant keywords
to your search terms. If your problem is
sound-related, for instance, including the
name of your audio device might help you
target a solution quicker.
Use Device Manager or HWiNFO to
identify model names and drivers in
case it’s relevant, while program version
numbers can be gleaned from Settings
> Apps (click an entry to reveal its exact
version number).

Use ShellExView to disable third-party File Explorer plugins while you identify the culprit.

If it’s Windows 10 you’re struggling
with, take a look at FixWin10.

FEB 2022 MAXIMU MPC 47


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