(iii) Innocent Storage of Infringing Information –
Section 512(c)
Section 512(c) provides that a service provider is not liable for monetary relief, and is
subject only to limited injunctive relief, for storage at the direction of a user of infringing
material on its system or network where the service provider does not have actual knowledge
that the material is infringing; is not aware of facts or circumstances from which infringing
activity is apparent; does not receive a financial benefit directly attributable to any infringing
activity for which it has the right and ability to control; and, if properly noticed of the infringing
activity by the copyright holder or its authorized agent, or otherwise obtaining knowledge or
awareness of the infringement, responds expeditiously to remove or disable access to the
infringing material.^2388
The service provider can become aware of infringing activity either by notice from the
copyright holder (or its authorized agent) or by virtue of other facts or circumstances of which it
becomes aware. Absent direct notice from the copyright holder or its agent, the standard of
awareness of infringing activity appears by its terms to require more knowledge on the part of
the service provider than a “should have known” (or reason to know) standard. Specifically, it
requires that the service provider have actual awareness of facts from which infringing activity is
apparent. The legislative history describes the standard of awareness as a “red flag” test. “[I]f
the service provider becomes aware of a ‘red flag’ from which infringing activity is apparent, it
will lose the limitation of liability if it takes no action. The ‘red flag’ test has both a subjective
and an objective element. In determining whether the service provider was aware of a ‘red flag,’
the subjective awareness of the service provider of the facts or circumstances in question must be
determined. However, in deciding whether those facts or circumstances constitute a ‘red flag’ –
in other words, whether infringing activity would have been apparent to a reasonable person
operating under the same or similar circumstances – an objective standard should be used.”^2389
(^2388) Section 512(c) provides: “A service provider shall not be liable for monetary relief, or, except as provided in
subsection (j), for injunctive or other equitable relief, for infringement of copyright by reason of the storage at
the direction of a user of material that resides on a system or network controlled or operated by or for the
service provider, if the service provider –
(A)(i) does not have actual knowledge that the material or an activity using the material on the system or
network is infringing;
(ii) in the absence of such actual knowledge, is not aware of facts or circumstances from which infringing
activity is apparent; or
(iii) upon obtaining such knowledge or awareness, acts expeditiously to remove, or disable access to, the
material;
(B) does not receive a financial benefit directly attributable to the infringing activity, in a case in which the
service provider has the right and ability to control such activity; and
(C) upon notification of claimed infringement as described in paragraph (3), responds expeditiously to remove,
or disable access to, the material that is claimed to be infringing or to be the subject of infringing activity.”
(^2389) H.R. Rep. No. 105-551 Part 2, at 53 (1998).