Human resource management in
Tanzania Tobacco Processors Ltd
Introduction
Tanzania Tobacco Processors Ltd (TTPL) is a private company wholly owned by the
Universal Leaf Tobacco with headquarters in Morogoro Municipality, which is about
200 Kilometres west of Dar es Salaam in Tanzania, USA. The Universal Leaf Tobacco
was founded in 1918 with headquarters in Richmond, Virginia. It is the largest inde-
pendent leaf tobacco company in the world dealing with tobacco production and has
more than 26,000 employees globally. The company business profile includes, select-
ing, buying, shipping, processing, packaging, storing and financing of leaf tobacco.
The company is a result of the formerly state owned Tanzania Tobacco Processors
Company. This state enterprise was initially established and registered in 1968 as a pub-
lic company and became a department of the Tanzania Tobacco Board in 1985 until its
privatisation in 1997. The data for this chapter which were obtained through interviews
and documentary reviews shows that the vision of the company is ‘to be one of Africa’s
preferred tobacco processing companies by ensuring it is rated number one by any stan-
dard worldwide’ while the mission is ‘pursuit of being one of Africa’s most reliable
tobacco processing companies, we strive to meet our goals through...’
In order to achieve the vision and mission, the company focuses on several key
goals:
- First the maximisation of profits through the careful and responsible management of
assets, products, and human resources. - Second the quality of the product by ensuring that processed and shipped tobacco
meets customer specifications. - Third to meet customer requirements with courtesy.
- Fourth promotion of pride and sense of belongingness and achievement.
- Fifth continuous improvement by encouraging and organising individuals and teams
to promote creativity and innovation, which leads to continuous improvement.