PART II
SEHEMU YA II
(To be completed by the Manager who dealt with the grievance in the informal
grievance stage and stage one of the formal grievance procedure) (Unless not
applicable in terms of clause 2(2) of the informal grievance procedure
(Ijazwe na Meneja aliyeshughulikia lalamiko kabla halijawa rasmi na wakati
wa hatua ya kwanza ya lalamiko rasmi)(isipokuwa pale hatua hii isipohusika
kwa mujibu wa kifungu 2(2) katika utaratibu usio rasmi wa kutatua lalamiko)
- Date received
Tarehe ya kupokea lalamiko
...................................................................................- Name of the Manager
Jina la Meneja
.........................................................................................................- Steps taken to resolve grievance
Hatua zilizochukuliwa kutatua lalamiko
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.........................................................................................................- Remedy proposed by the manager dealing with the grievance
Ufumbuzi unaopendekezwa na meneja anayeshughulikia lalamiko
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.........................................................................................................- Outcome
Matokeo
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Manager’s Signature Date
Sahihi ya Meneja Tarehe.........................................................................................................